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After-Sale Service

1. If there is a problem during the installation,our company guides the user to use the machine by telephone,fax,email or other means.

2. Customers can attend our free training

  • Online training service,once or twice a year

  • On-site training service(AFEN factory only)

  • New Machine Guidance

3. 1 year free warranty,lifetime maintenance after-sales and technical support service.


  • During warranty, we support free spares if necessary

  • Out of warranty, we offer spares at cost